Enrollment Coordinator

Overview:

BE Dance Studios is a thriving dance school located in the city of Miramar. Our studio is dedicated to providing outstanding dance education and presenting remarkable dance works for our students and community. We are currently seeking a dedicated and personable Enrollment Coordinator, who is not afraid of talking on the phone or meeting new people to join our team. This role is essential in capturing leads, booking trial classes, and converting prospects into clients. As the first point of contact, you will create impactful customer experiences from the start. Reporting to the Artistic Director, you will work with the AD and other studio staff to  ensure that current and new students and families are feeling welcomed as well as aware of all we have to offer.

Position: Enrollment Coordinator

Location: Miramar, Florida

Qualifications and Experience:

  • Prior experience in dance and/or the performing arts

  • Prior experience in a sales or customer service role

  • Familiarity with dance studio software (Jackrabbit), Asana, Keap, and text communication

  • Professional and personable demeanor

  • Excellent communication skills

Skills and Competencies:

  • Strong interpersonal skills

  • Ability to build connections quickly and a genuine interest in people

  • Proficiency in learning, managing and using various software tools

  • Detail-oriented with strong organizational skills

Responsibilities and Duties:

  • Capture and follow up on leads

  • Schedule and coordinate trial classes

  • Convert leads into enrolled clients

  • Maintain accurate records using dance studio management software

  • Ensure a positive and engaging customer experience from the first interaction

  • Ensure a clean, hygienic and safe studio environment

  • Collaborate with team members using project management software

  • Communicate effectively via email, text, and phone through the studios CRM

  • Be available to work on site and remotely

  • Have reliable internet access

Key Priorities:

  • Fulfill student enrollment goals for each season and year

  • Support new students and families through the enrollment and onboarding process

  • Continue to train, evaluate and update the studio’s enrollment and onboarding systems and processes with the Artistic Director.

  • Meet and exceed enrollment goals set by the Artistic Director on a quarterly basis

  • Maintain a clean, hygienic and safe studio environment

Schedule and Availability:

  • Part-time position: 10-15 hours per week (flexible but to include some weekday afternoon/evenings and weekends)

  • Flexible scheduling with room for growth

Compensation:

  • $14 - $18.50 per hour based on experience with room to grow over time

  • Discounts on tuition and apparel

  • Annual bonus

Studio Culture and Values:

At BE Dance Studios, we value passion, community, and personal growth. We strive to create an inclusive and supportive environment where everyone can discover their love for dance. Our team members are dedicated to excellence and customer satisfaction.

    • Excellence: Commitment to the highest standards of artistic and technical proficiency in all aspects of dance and performance.

    • Creativity: Embrace innovation, experimentation, and artistic exploration to push the boundaries of expression and storytelling through movement.

    • Inclusivity: Create a welcoming and supportive environment that celebrates diversity, equity, and inclusion, ensuring that all voices are heard and valued.

    • Collaboration: Foster a culture of teamwork, mutual respect, and open communication, recognizing that collaboration enhances creativity and elevates collective achievements.

    • Integrity: Uphold honesty, transparency, and ethical conduct in all interactions, maintaining the trust and integrity of the company and its stakeholders.

    • Passion: Fuel dedication, enthusiasm, and love for dance, inspiring others with a contagious energy and commitment to the art form.

    • Community: Cultivate a sense of belonging and connection within the dance community and beyond, engaging in outreach initiatives and partnerships to enrich lives and make a positive impact.

    • Continuous Growth: Embrace lifelong learning, self-improvement, and personal development, seeking opportunities for growth and evolution as individuals and as a company.

    • Adaptability: Remain flexible and resilient in the face of challenges and change, embracing new opportunities and evolving trends while staying true to the company’s vision and values.

    • Joy: Infuse performances, rehearsals, and interactions with a sense of joy, enthusiasm, and passion for dance, spreading positivity and inspiration wherever the company goes.

Hiring Process:

We believe in a thorough and fair hiring process to ensure the best fit for both the candidate and the studio. Our hiring process typically includes:

    • Application: Complete our online application form, providing all requested information.

    • Initial Interview: Selected candidates will be invited for an initial interview to discuss their qualifications and alignment with our studio’s values and culture.

    • Skill Assessment: Depending on the role, there may be a skill assessment or demonstration required.

    • Final Interview: A final interview will be conducted with key members of our team to further evaluate the candidate’s fit and potential contributions.

    • Job Offer: A job offer will be extended to the successful candidate, followed by a formal contract upon acceptance.

We value every applicant’s time and commitment throughout the hiring process. Regardless of the outcome, we strive to provide timely communication to all applicants.

Equal Opportunity Statement:

BE Dance Studios is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Thank you for considering joining our team at BE Dance Studios. We look forward to reviewing your application and exploring the potential of having you contribute to our studio’s success.

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